Overview for in store purchases
Full priced goods maybe returned for a refund within 7 days from original date of purchase providing you have your receipt and the garment has all the manufacturers labels attached and in perfect condition.
After this time and upto 14 days from date of purchase a credit note will be issued.
Sale items upto 50% a credit note will be issued.
70% items are non-returnable.
Hats & Fascinators, are non-returnable due to hygiene standards.
Deposits are non-refundable.
Your statutory rights are not affected.
Contact us at info@new-image.co.uk for questions related to refunds and returns.